Terms of Service

1. Acceptance of terms

By accessing and using the website petsprucez.com ("Website"), you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use this Website. These terms apply to all visitors, users, and anyone who accesses or uses the Website.

2. About Pet Sprucez

Pet Sprucez is a professional pet grooming studio registered and operating in France. Our registered address is 136 Av. de Verdun, 36033 Châteauroux, France. Contact: [email protected].

3. Use of this website

You agree to use this Website only for lawful purposes and in accordance with these Terms. You must not:

• Use the Website in any way that violates applicable local, national, or international laws or regulations
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any part of the Website or its related systems
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website

4. Intellectual property

All content on this Website, including text, images, logos, and design elements, is the property of Pet Sprucez or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

Stock images used on this Website are licensed from Unsplash or Pexels under their respective licenses.

5. Grooming services — terms

The following terms apply to all professional grooming services provided by Pet Sprucez:

5.1 Health and medical conditions

The owner is responsible for informing Pet Sprucez of any known health conditions, allergies, skin sensitivities, or behavioral concerns before the grooming session begins. Pet Sprucez reserves the right to decline or modify a service if proceeding would, in the groomer's professional judgment, put the animal's welfare at risk.

5.2 Senior pets and animals with pre-existing conditions

Older animals and those with pre-existing health conditions may be more susceptible to stress or physical strain during grooming. By booking a session, the owner acknowledges this risk. We recommend consulting your veterinarian before booking if you have concerns.

5.3 Mat removal

Severely matted coats may require full shaving to avoid causing pain or skin damage. In such cases, Pet Sprucez will explain the situation to the owner before proceeding. The studio accepts no liability for changes in appearance resulting from mat removal that is medically or welfare-necessitated.

5.4 Pricing

Published prices are starting rates. Final pricing is confirmed before the session begins based on actual coat condition, size, and services selected. All prices include French VAT where applicable.

5.5 Cancellations

Please contact us as early as possible if you need to cancel or reschedule an appointment. Repeated late cancellations may result in a deposit requirement for future bookings.

6. Disclaimer of warranties

This Website is provided "as is" without any warranties, express or implied. Pet Sprucez does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

The content of this Website, including blog articles and quiz results, is provided for general informational purposes only and does not constitute veterinary, medical, or professional advice. Always consult a qualified veterinarian for specific health concerns about your pet.

7. Limitation of liability

To the fullest extent permitted by applicable law, Pet Sprucez shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this Website or our services. Our total liability for any claim arising in connection with a service shall not exceed the amount paid for that specific service.

8. Third-party links

This Website may contain links to third-party websites. These links are provided for convenience only. Pet Sprucez has no control over, and accepts no responsibility for, the content or practices of any linked website.

9. Governing law

These Terms are governed by and construed in accordance with the laws of France. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the French courts, without prejudice to mandatory consumer protection provisions that may apply in your country of residence.

10. Changes to these terms

We may revise these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the Website after any changes constitutes acceptance of the new terms.

11. Contact